Frequently Asked Questions

Bianchi Carpet Cleaning uses only hot water extraction also known “steam cleaning.” Dry foam cleaning and encapsulation are to other common methods but most experts agree that hot water extraction is the most thorough and leaves virtually no residue. Both Shaw Industries and Mohawk, who together manufacture over 2/3 of the world’s carpet, recommend hot water extraction cleaning.

This is obviously a judgment call, but for hygiene as well as appearance, frequently used carpet should be professionally cleaned at least annually. Homes occupied by respiratory sensitive or allergic persons, or in homes with indoor pets should consider more frequent cleaning.

While the priority is the main traffic areas, we will move the furniture necessary to clean thoroughly. At Bianchi Carpet Cleaning, we place protective pads underneath to heavy furniture. We will leave your home just as we found it… except that the carpets will be cleaned and protected!

Bianchi Carpet Cleaning’s complete drying time is between 6-8 hours. However, keep in mind that you can walk on the carpets during the drying time.

The ability to patch, repair or restretch carpet depends on a number of variables. We would to inspect the damage to determine if carpet repair is an option.

Permanently removing pet odor requires specialized chemicals and extraction equipment. Homeowners without professional/industrial grade cleaning equipment and techniques will NOT be able to completely remove pet urine from wall-to-wall carpet or area rugs, because consumer products tend to provide only provide temporary relief. Bianchi Carpet Cleaning has enzyme deodorants and powerful oxidizing agents that digest or destroy odor-causing protein and/or bacteria that are the source of urine odor. More importantly, we have efficient extraction cleaning equipment that is able to flush suspended or dissolved residues from the carpet to leave it residue and odor-free.

This effect is called “wicking”. If a spill reappears within 24 hrs of cleaning it up, it is due to the initial spill penetrating into the backing of the carpet. As the drying process takes place the residuals migrate up the fiber causing the spot to reappear or to “wick” onto the tips of the fibers.

If a spot gradually comes back over the course of several weeks, even months, it is due to some sort of heavy residue from soap, grease or sugar which attracts dirt from foot traffic. The more the residue gets walked on, the darker the spot gets.

To prevent wicking: First, clean up the spot with a neutral spot remover then place a white cotton towel over the original spot and weigh it down with about 20 lbs to press the spill and spot remover into the towel. Keep the weighted towel on for about 6 hours. You should notice the a residue on the towel and NOT on the fibers. Fluff fibers and allow to completely dry. Repeat as necessary.

To prevent reappearing spots: First, you must start with a good neutral spot remover such as our product – Spot Out. Apply the appropriate amount of spotter on the spot and use a wooden spoon to dislodge the residue then blot, do not rub, the spotter into a white cotton towel. Repeat as necessary and let dry.

Final note: A wet vac will work very well to remove the initial spill and the spot remover to make the process of spot cleaning go faster and more thorough.

Chlorine bleach potentially does two things to nylon carpet fiber. First, it removes color – that’s obvious. Second, it may damage the polymer dye sites, depending on how concentrated it was when spilled. With wool, the fiber may be dissolved or significantly damaged.

If diluted bleach was spilled on the carpet, chances are good that it can be neutralized (this is essential) and re-dyed with appropriate dye stuffs. However, it takes a trained and experienced technician to re-dye carpet to the correct hue color) and shade (grayness), without circles or a variety of other problems.

If a spot gradually comes back over the course of several weeks, even months, it is due to some sort of heavy residue from soap, grease or sugar which attracts dirt from foot traffic. The more the residue gets walked on, the darker the spot gets.

To prevent wicking: First, clean up the spot with a neutral spot remover then place a white cotton towel over the original spot and weigh it down with about 20 lbs to press the spill and spot remover into the towel. Keep the weighted towel on for about 6 hours. You should notice the a residue on the towel and NOT on the fibers. Fluff fibers and allow to completely dry. Repeat as necessary.

To prevent reappearing spots: First, you must start with a good neutral spot remover such as our product – Spot Out. Apply the appropriate amount of spotter on the spot and use a wooden spoon to dislodge the residue then blot, do not rub, the spotter into a white cotton towel. Repeat as necessary and let dry.

Final note: A wet vac will work very well to remove the initial spill and the spot remover to make the process of spot cleaning go faster and more thorough.

Many people feel that the carpet in their home may be adding to their allergy problems. If not cleaned properly, that is probably true. On the same note, not cleaning a hardwood floor properly will contribute much more. A clean carpet is a place for the allergens to rest until they are vacuumed away. A hardwood floor can’t capture the pollutants so they drift freely in the air you breathe.

Due to a nationwide scare of allergens back in the 1970s, people in Sweden made an effort to remove carpets from homes. It was shown that as carpet usage declined, allergic reactions increased. Another concern is mold in carpets. Today’s carpet fibers are synthetic and mold has no taste for it. Mold will however grow on soil, walls or wood. Keeping soil out of the carpet reduces the probability of growth. The carpets in your home are doing you a service by keeping the pollutants out of the air. For them to continue doing this service, they should be properly cleaned on a regular basis.

These are called filtration lines. This is polluted air passing through the carpet as it is attempting to get through the crack between the carpet and the baseboard. Found in many homes and some commercial settings – those mainly in colder climates – filtration soiling is tough to remove and takes time to do so properly.

Its makeup is oily and the molecules of the soils are so small that cleaning them or removing them from fibers is difficult. In addition, they have an electrical “charge” that bonds them firmly to the fiber.

How they form:

Filtration lines occur no matter the type of home, business or facility. What matters: Indoor air quality and the construction. As everyone knows, warm air moves up, and as it cools, drops back down. Warm air also likes cool surfaces. This means that as air is warmed, typically while the furnace runs, the air – full of pollutants – goes up and then searches out cooler surfaces, such as an outside wall or another room. As the air moves toward the cooler area, it will push its way through carpeted surfaces (under doors, etc) and “clean itself”.

Just as carpet is a filter, it is much more so when air moves from one room to another, or when air moves under furniture, etc. What is left behind is a buildup of oily soils that are very difficult to remove. As more time passes, more soils build up and soon you have a substantial cleaning challenge.

At Bianchi Carpet Cleaning, we ARE the experts with over 30 years experience. Give us a call… we’re here to help!